Capabilities and Skills
Please provide information related to your company's core skills and competencies as they pertain to the HUD HITS contracting opportunity.
Configuration Management
Change management and control processes, especially as they relate to external interfaces and delivered products & services.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
CM Implementation Support
CM Policy and Plan Preparation
Database Management
Management, monitoring, control, back up and maintenance of databases.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Administration, Management & User Support
Backup & Maintenance
Disaster Recovery
Ongoing user support of HUD critical systems in the even of prolonged system outages.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Data Backup/Restore
Disaster Recovery Implementation
Forensics
SAN/NAS
Tape Library Operations
Document Library
Management and operation of a reference/research library containing technical and operating manuals for systems, application software, IT standards, maintenance logs, etc.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Library Operation
On-line Storage, Cataloging & Retrieval
Electronic Data Interchange (EDI)
Electronic transfer of documents within HUD and the private sector.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Development
Integration
Operation
User Support
Enterprise Engineering
Enterprise-level Architecture Design, Assessment, and Implementation.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Hardware/Software Migration
Requirements Analysis, Design, & Recommendations
Transition Planning
Facilities Management
Operation and management of data processing facilities 24 hrs/day, 7 days/week
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Data Center Operations
Disaster Recovery Planning & Procedures
Hardware
Management, support, maintenance and upgrading of all computer hardware.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Depot-Level Break/Fix Support
On-Site Break/Fix Support
Warranty Repair & Maintenance
Help Desk Operations
Help Desk support to cover workstation equipment, application software, system access and password assignments and other related problems.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Custom Applications Support
Enterprise Applications Support
Problem Report Management & Tracking
Remote Desktop Management
Shrink-wrap Applications Support
Integration & Test
Integration and test of all new/modified software and hardware. Test Center Resources used for testing of new/modified software and hardware.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Integration Support
Test Center Operations
Test Planning and procedures
IT Accessibility
Processes that ensure that HUD complies with IT Accessibility legislation.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Help Desk Support
Product Selection and Assessment
Logistics/Assets Management
Inventory, maintenance, accountability and availability of material and property.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Asset Management & Tracking
Inventory Verification & Auditing
Software Distribution
Nationwide Telecommunications
Design, Provisioning, Implementation, and Maintenance of Communication systems existing between HUD headquarters, state and area offices (nationwide), and HUD stakeholders/users.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Bandwidth/Circuit Analysis
Installation & Maintenance
MPLS, ATM, Frame Relay Connectivity
Network Administration, Operations & Monitoring
Printing and Distribution
Printing and distribution of large volumes of data and reports.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Binding
Distribution
OCR
Print Facility Operations
Production Printing/Copying/Scanning
Products and Related Services
Manufacture, Sales and/or delivery of equipment and related support services.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Wireless Communication Devices
Peripherals
Video Teleconferencing Equipment
Data Storage Products
Communication Products
Quality Assurance
Establishment of QA procedures and their implementation.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
QA Auditing
QA Policy and Plan Preparation
Security and Privacy
Security, access and protection of databases and communications. Data subject to the Privacy Act of 1974 must also be safeguarded.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Access Control Management
Firewall Installation and Configuration
Security Architecture Assessments
User Account Management
Vulnerability Testing and Assessments
Software Support
Management, support, maintenance and upgrade of all systems software.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Maintenance
Management
Support
Upgrade
Systems Engineering and Technical Support
System engineering and technical/advisory IT support to senior executives and IT managers.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Installation Planning
Network Design/Implementation
Performance Tuning
Requirements Analysis, Design, & Recommendations
Technology Assessment
Ongoing review and evaluation of new technologies that can result in improvement in quality of service or efficiency to HITS users.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
New Product Assessment and Review
Technology Refresh Planning
Transition
Seamless transition of operations and custody of property from the HIIPS contract to the HITS solution.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Data Center Operations Transition
Desktop Hardware & Software Transition
Test Center Operations transition
WAN & Telecom Transition
TV/Video Conferencing
Video conferencing services for all designated HUD nation-wide locations.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Distribution
Maintenance
MCU Operations
Production
Scheduling
Wireless and Mobile Communications
Design, Provisioning, Implementation, and Maintenance of Wireless and cellular telephone service.
Desired Capabilities
Previously Performed at HUD
Corporate Core Capabilities
Billing and Accounting Services
Cellular Telephone Services
Wireless Communication Services